Refund policy
Exchanges accepted within 7 days of delivery. Customer pays for exchange shipping. Returns accepted only for damaged items with proof.
Refunds processed within 7 days to the original payment method. For international customers, customs charges are borne by the customer.
Non-returnable items: sale items, intimate wear, customized or digital goods.
Partial Payment on COD Orders
A partial advance payment may be collected at the time of placing a Cash on Delivery (COD) order. This advance is non-refundable in the event that the order is not collected or is refused at the time of delivery.
We encourage customers to ensure availability at the delivery address before placing a COD order.
Contact info@aakruti.shop or customercare@aakruti.shop to initiate a return or exchange.