This Privacy Policy describes how Gurram Venkateshwarlu Textiles Private Limited, operating under the brand name Aakruti (Aakruti.shop), collects, uses, and protects your personal information.
Aakruti recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Privacy Policy describes how we collect, use, and disclose personal information, in accordance with applicable privacy laws and regulations, when you visit our website https://Aakruti.shop (the “Site”) or App for interacting with us in connection with our products and services.
- INFORMATION WE COLLECT
- Personal Information:When you visit our Site/App, make a purchase, or sign up for our newsletter, we may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment information.
- Usage Information:We may also collect information about your browsing behavior on our Site/App, including the pages you visit, the products you view, and your interactions with our content.
- Device Information:We may collect information about the device you use to access our Site/App, such as your IP address, browser type, and operating system.
- Location Based Services:We may collect general location data, such as your city, or postal code, to tailor our website/App content, promotions, and product availability based on your geographic location. With your consent, we may collect precise location data from your mobile device or browser to offer location-based services, such as finding nearby stores or providing localized product recommendations. This information may be collected through various technologies, including GPS, IP address, Wi-Fi, and Bluetooth signals. We won’t follow you all the time, but can help you find the nearest store with Brand News, offers, product recommendations and/or other information based on your profile/liking when you need one. You can control location permissions through your device settings or browser preferences. If you choose to disable location services, certain features of our website/App may be limited or unavailable.
2. HOW WE USE YOUR INFORMATION
We may use the personal information we collect for the following purposes:
- To process and fulfill your orders, including shipping and delivery.
- To communicate with you about your orders, account, or inquiries.
- To send you promotional materials, offers, and newsletters.
- To personalize your shopping experience on our site/App
- To improve and optimize our Site/App, products, and services.
- To detect, prevent, and investigate fraud or other illegal activities.
3. INFORMATION SHARING AND DISCLOSURE
We may share your personal information with third-party service providers who assist us in operating our business and providing our products and services. These service providers may include payment processors, shipping carriers, marketing agencies, and IT vendors.
We may also disclose your personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements or to protect our rights, property, or safety.All data collected through our website or mobile application may be used for promotional and marketing purposes, in accordance with our Privacy Policy.
4. DATA SECURITY
We take reasonable measures to protect the security of your personal information, username, password, transaction information, and data stored on our website/App and prevent unauthorized access, disclosure, or alteration of such information. However, no method of transmission over the internet or electronic storage is completely secure, hence, no absolute security is guaranteed.
5. YOUR RIGHTS AND CHOICES
You have the right to access, update, or delete your personal information.
6. CHILDREN’S PRIVACY
Our Site/App is not intended for children under the age of 18 (a minor), and we do not knowingly collect personal information from children. We assume that a minor accesses or uses our website/App under the supervision of his/her parent or legal guardian. If you believe that we have collected personal information from a child without parental or legal guardian’s consent, please contact us immediately on the below provided details.
7. CONTACT US
If you have any questions or concerns about our Privacy Policy or our handling of your personal information, please contact our support team at customercare@Aakruti.shop
8. COMMUNICATION POLICY
Information We Collect: Name, email, phone number, address, payment details, and browsing data via cookies.
Use of Information: To process orders, communicate with customers,send marketing emails (opt-in), and improve services.
Cookies: We use cookies and analytics tools to improve usability.
Data Security: Protected through secure servers and SSL encryption.
Your Rights: Contact us at info@Aakruti.shop to access, correct, or delete your data.
Customer Grievance: customercare@Aakruti.shop
Updates: Policy updates will be posted on our website.
Upon submitting the website form, I would like to receive communications from Aakruti via SMS, Whatsapp, Email, OBD, RCS and other channels
We would like to inform you that abusive or offensive communication is unacceptable and hinders our ability to provide effective support.
We remain committed to resolving your concerns and assisting you in every possible way; however, we can only do so when the conversation remains respectful. Continued use of inappropriate language may result in limited assistance or further action as per our company guidelines.
We kindly request that all future correspondence adhere to our communication standards so we can address your concerns promptly and professionally.
