Frequently Asked Questions

Quick answers regarding shipping, returns, security, and customer support.

We dispatch all orders within 24 to 48 business hours. Once shipped, delivery generally takes between 3 to 7 business days depending on your location.

Once shipped, you will receive a tracking link via email and WhatsApp. You can also visit our Track Order page and enter your Order ID or AWB number to check the real-time delivery status.

We offer easy returns and size exchanges within our policy window. You can submit a request directly on our Returns & Exchanges page by entering your Order Number, adding an optional image, and choosing Return or Exchange.

Absolutely. Our site is protected with SSL encryption, and all transactional details are processed securely by PCI-DSS compliant payment providers like Razorpay. We never store or share your card credentials.

We support all major payment methods including UPI, Google Pay, PhonePe, Credit/Debit cards, Net Banking, and payment gateways for instant checkout.

Your information (name, address, email) is encrypted and processed solely to deliver your orders and improve your shopping experience. We never sell or share your data with unauthorized third parties.